DFDS Freight offers a range of container cleaning options to fit your cargo needs, operational timelines, and compliance requirements. Choosing the right cleaning service helps prevent contamination, ensures safety, and supports smooth vessel operations. Below you’ll find an easy guide to selecting cleaning types, typical pricing, and how to request services. Service availability may vary by terminal.
Container Cleaning Types Overview
Six cleaning options are available for DFDS containers. Choose based on your last cargo and next load requirements: Interior sweep (dry), Standard interior wash, Food-grade sanitation, Odor neutralization, Exterior pressure wash, and Residue removal. Always consult your cargo’s sensitivity and safety standards before submitting a request. Not all options are available everywhere.
Selection Workflow and Examples
- General dry cargo: Select Interior sweep (€30–€50).
- Sticky residue, liquids: Choose Standard wash (€60–€90).
- Food/packaging: Pick Food-grade sanitation (€80–€130).
- Strong odors: Add Odor neutralization (€50–€90).
- Exteriors only: Choose Exterior wash (€70–€110).
- Large/unusual residue: Select Residue removal (€90–€160), attach photos.
How to Request via Webform
- Access the terminal services webform in the Help Center.
- Provide: Booking ID (e.g., ABC123), Container ID (e.g., DFSU1234567), Terminal, Voyage date/route.
- Select cleaning type and priority. Add cost approval (“Require quote” if needed).
- Describe cargo previously carried. Attach SDS, photos if residue is non-standard.
Time, Availability, and Confirmation
Cleaning typically takes 2–4 hours before loading. Lead time and pricing may differ by terminal. After submitting a request, you’ll receive a confirmation and estimated completion time by email. If requested cleaning is unavailable, support will suggest alternatives or next steps. Always review terms and requirements for your terminal location.
Summary & When to Contact Support
Select your cleaning type with our workflow. Unsure? Standard wash is a safe start. If your cargo is sensitive, has hazardous residues, or urgent schedules apply, contact DFDS Customer Service via the Help Center. This article provides guidance only; operational checks and authority rules always apply. Service options depend on terminal capability and acceptance.
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