Where to Check Voyage and Container Status

DFDS Freight provides real-time vessel and container status to help you manage your shipments efficiently. Understanding current status terms ensures you can track progress, estimate delivery, and address any disruptions early. This guide explains each voyage status, how to check tracking updates, and how to respond if more information is required. Actual timings and status may vary by terminal or route.

Voyage and Container Status Terms

• Gate-in: Unit checked into terminal and ready for processing.
• Loaded: Unit placed on vessel for transport.
• Sailed: Vessel has departed from origin terminal.
• Arrived: Vessel has reached destination terminal.
• Gate-out: Unit cleared and ready for collection.

Where to Check Status

1. Go to the DFDS Freight Help Center tracking portal.
2. Enter your Booking ID (e.g., ABC123) or Container/Trailer ID (e.g., DFSU1234567).
3. View live status updates, including ETD (Estimated Departure) and ETA (Estimated Arrival).

Planning with ETD and ETA

Use ETD/ETA details for planning deliveries and pickups. Times are estimated and may change due to operational or weather impacts. Always confirm latest updates, especially for time-sensitive shipments or onward logistics. For major changes, the status will reflect updated timings or any delays encountered.

When to Contact Support

• Live tracking unavailable for your booking/unit
• Urgent changes or discrepancies with status
• Critical cargo with strict deadlines or special instructions

Summary and Disclaimer

DFDS Freight offers clear tracking statuses for all shipments to empower your logistics planning. Check our Help Center for live updates, and use the correct booking or unit ID for best results. For operational acceptance, real-time changes, or critical needs, DFDS CS support remains your escalation point. Info is guidance only; subject to updates.