How to Update Driver & Vehicle Details

DFDS Freight is a leading provider of sea freight solutions, with our Customer Service (CS) team helping you navigate bookings, compliance, and smooth terminal operations. Keeping driver and vehicle details up to date is essential for safe, compliant, and delay-free shipments. This article walks you through updating these details efficiently using our Help Center.

What You’ll Need

• Booking ID (example: ABC123)
• Vehicle, trailer, or container ID (example: DFSU1234567)
• Driver’s full name and contact details
• Driver ID or passport number if required at the terminal

Steps to Update Driver & Vehicle Details

1. Go to the DFDS Freight Help Center or select the driver/vehicle update webform.
2. Enter all required booking, vehicle, and driver information. Attach scanned copies of IDs, if requested.
3. Review submission for accuracy. Confirm all details before submitting.
4. Submit the update. You’ll receive confirmation and next steps by email.

Timing & Important Notes

• Allow extra lead time for last-minute changes as verification may take longer.
• Terminals may have ID or documentary requirements for entry; check in advance.
• Be aware of local cut-off times for driver and vehicle updates.

When to Contact Support

• If your shipment is urgent or complex (special cargo, last-minute changes)
• If you experience issues submitting details via the webform
• For clarification on ID or documentary entry requirements per terminal

Summary and Disclaimer

Updating driver and vehicle details helps DFDS Freight maintain safe, efficient operations. Always provide accurate data and check for local rules on ID and deadlines. This article is for guidance only—final entry is subject to operational approval and authority rules. For urgent or unclear cases, contact DFDS Customer Service.